How We Spent Summer 2026
With school back in full swing and football season kicking off, it’s time to celebrate the end of summer with a look back at what the Prism team has been up to over the last few months! We should all take a page from Maranda’s book and remember to try new things. Even though she’s […]
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Resolution Through Relationships: How An Adjuster Helped Drive Closure Through Care
It’s Tuesday afternoon, just after lunch break. Kurt and his crew are getting back to the loading bay for a few more hours of unloading, loading, hauling, and sorting before they clock out for the day and head to their children’s soccer games and dance classes. Should he pick up dinner on his way home […]
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The Biggest Mistakes Parties Make Before Mediation (And How to Avoid Them)
Mediation is an incredibly effective tool for resolving workers’ compensation disputes and advancing long-stalled claims. But like any structured negotiation process, how you enter mediation matters just as much as choosing to mediate in the first place. Many parties unintentionally create obstacles before mediation even begins, making a successful outcome harder to achieve and costing […]
Read More Team Spotlight: Meet Buddy
Buddy Hendry joined the Prism team as our 5th mediator in 2023. As a Minden, LA native and Shreveport resident, he handles many of our North Louisiana mediations but will make the trip to Baton Rouge on occasion as well! Buddy brings a sincere sense of calm, easy, and dedication to every mediation he’s a […]
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11 Signs It’s Time to Mediate
Something we often hear from adjusters, employers, risk managers, and captive members is confusion over the “right” time to mediate a workers’ comp claim. Too often, mediation gets treated like a last stop after everything else has been tried. In practice, the best outcomes usually come when mediation is scheduled at specific decision points in […]
Read More Team Spotlight: Meet Connie
If you’ve had the pleasure of enjoying one of our “Sweet Resolution Turtles,” a cup of our “Claris Crunch,” or maybe even our famous old school “trash mix,” you’ve experienced Connie’s contribution to Prism first hand! Alan’s wife, Connie, has been supplying our “treats” since day one when Alan decided he wanted to enter every […]
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4 Common Misunderstandings About Workers’ Comp Mediation
In workers’ compensation circles, mediation is widely known, and widely misunderstood. We talk with employers, adjusters, captive members, and risk managers every week who believe in the value of resolution but hesitate to use mediation because of outdated assumptions about what it is and when it should be used. Let’s walk through a few of […]
Read More Team Spotlight: Meet Sean
Chances are, you already know Sean and have likely mediated several cases with him. But did you know he’s our only team member born out of the country? Or that he’s a big Girl Dad? Up next in our Team Spotlight series is the second mediator to join our team, Sean Rastanis. Sean joined Prism […]
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How Addressing Psychosocial Risk Factors Can Reduce Workers’ Comp Claims Costs
Emotional and psychological barriers can be as impactful as physical injury when it comes to returning someone to function and work.
Read More Team Spotlight: Meet Maranda
The life and pulse of our organization is our team. We like to say we’re “small but mighty,” and we don’t like to brag, but we’re pretty sure we have the most fun and hard-working team around! Up first in this series is one of our schedulers, Maranda Kimbrough. Maranda joined our team in 2023 […]
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