Choosing Tomorrow
We influence tomorrow by making choices today. Choosing one’s “tomorrow” is at the heart of our mediation philosophy. While what we do can seem very legal and dry, the truth is, we see our role as workers’ comp mediators as much more than facilitators of the legal process. When we meet with people in the […]
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How Face-to-Face Conversations Improve the Chances of Closing a Workers’ Compensation Case
When an employee gets injured on the job, their workers’ compensation case can sometimes become a long and complex process. While paperwork, medical reports, and phone calls are standard parts of handling these cases, there’s one element that often gets overlooked but can make a significant difference: face-to-face conversations with the injured worker. Mediation leverages […]
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What Season of Life Are You In?
As the seasons change, warm and wet fading into gray and damp and then cold and frosty, so, too, changes our wardrobe and daily items we need accessible. This season, perhaps, there’s a pair of fur-lined, waterproof boots that rests by the door, ready to be slipped on to check the mail or let the […]
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What’s In It For Me?
We think a lot about “ROI” in business. If I spend this money, buy this stock, hire this person, what will be the return on my investment? This is a fine and healthy consideration in many of these instances, and certainly when we’re talking about the livelihood of our business and/or its employees. But I […]
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I Hope You’re Doing Good *and* Doing Well
My wife’s late mother was the Chief of the Grammar Police. She was quick to remind you that you couldn’t end a sentence with a preposition (the answer to “Where’s that at?” was always “between the A and the T”) and that you weren’t going to “lay” down you were going to lie down (“Chickens […]
Read More Fish In Water
Today’s post is a guest post by our Culture and Creative Team Member, Emily Steele. I often feel out of place in discussions or conferences about workers’ compensation. My background is not in this industry (hello, French degree and master’s in teaching) and my expertise is not in claims management but instead in marketing and […]
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Distractibility: How Presence Can Help Resolve Claims
Dual monitors: one with email pulled up, the other with a web browser and 7 different tabs squished next to a window with whatever you’re currently working on. A case summary. Invoicing. Calendaring. A claims log. Your phone rests face up on your desk so you don’t miss a single notification, which would be hard […]
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Better Together: Olympic Diver, Lizzie Roussel, Shares Her Story
“I focus on my breath, I pray, and then I just go for it.” This is how Lizzie Roussel, a 26-year-old New Zealand native, LSU alumni, mother, wife, part-time F45 coach, and Olympic diver prepares for her dives in competitions. After competing in the Rio Olympics on her 19th birthday, qualifying for the 2020 games, […]
Read More Monika Goes To Medjugorje
At the end of May, our resident hostess extraordinaire, Monika, traveled to Medjugorje, a small village in Bosnia and Herzegovina for a holy pilgrimmage. While Monika’s Catholic faith is a big part of her life, she notes that people from all different faith backgrounds visit Medjugorje. We also acknowledge and affirm all spiritual & religious […]
Read More Happy Retirement, Jerrie!
You could probably count on one hand the number of mediations in the last 6 years that Jerrie hasn’t had a hand in scheduling. On the contrary, you’d need all the hands (and maybe the feet!) of our team to count all the ways Jerrie has made us laugh or smile in those same six […]
Read MoreReady to go the Prism Way?
Let’s turn that claim into closure. Talk with a team member today.
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