Why Mediation?

Cost Effective. People Considerate.
That’s a win-win.

Mediation benefits all parties.

➡️ Self-Insureds, Employers & Carriers looking to manage claims expenses and get their people back to work

→ why this risk manager recommends mediation

➡️ Attorneys seeking to deliver the results their clients want that lead to more business

➡️ Adjusters trying to reduce claims efficiently & effectively

➡️ Injured workers & their families looking for an opportunity to reclaim their lives after a work injury

Mediation is the most effective use of time and financial resources in resolving claims.

Mediation prioritizes costs savings and time efficiency by getting all interested parties together at the same time for one a conversation with a set price around closure.

Mediation assumes closure is the goal.

Parties that agree to mediation have, by nature, agreed that they want to ✅ close the claim. Mediation is effective because it assumes that all participating parties want the same thing, it’s just about crafting the path there. Which is where we come in…

FAQs

  • Mediation is the only tool in the claims management process that can actually close a claim. Other tools can be useful for posturing a claim for closure, but mediation is the only tool that can bring a claim to closure.

  • We mediate state and federal workers comp claims, Tort claims, DBA, and Longshore cases.

  • The quickest way to get on our calendar is to fill out our scheduling form. We schedule on a first-come-first-serve basis and fill up quickly, so the more information you have ready at the time of your inquiry, the better!

  • We operate under a fixed pricing model and have two prices: resolved and unresolved. The defense typically pays for the mediation unless parties negotiate otherwise. Our prices are not based on time but on results, so no matter how long it takes, the price is the same.

  • Our facility, Claris Pointe, was designed to help make all parties as comfortable as possible in the midst of a potentially uncomfortable process. It’s hard to get people to make big decisions when they’re uncomfortable, which is why we believe our offices facilitate resolution quickly and effectively.

  • One of our mediators would be happy to discuss this with you. Please call or email our office to get in touch. It can never hurt to ask!

  • Mediation day at our office is a breeze! Upon arrival, parties are shown to their rooms with recliners, WiFi, smart TVs, snacks and drinks, and lunch is catered daily for all mediation participants. You will meet your mediator, and he/she will go between rooms to help all parties reach an agreement in a caring and respectful manner.

Why mediate with Prism?

We have 20+ years of workers’ comp mediation experience.

Prism has been around for over 20 years and has mediated over 6,000 cases. Our mediators have practice and mediation experience on all sides of most work related and/or casualty type disputes.

We settle 90% of the cases we mediate.

Our fixed-price model means we have skin in the game. We are just as interested in resolution as involved-parties. This motivation, coupled with our caring and respectful approach to all parts of the mediation process give us a 90% closure rate on the cases we mediate.

We keep people first and our customers feel that.

Mediation is a human-centered process. It’s about conversation, listening, empathizing, and understanding many perspectives to a single situation. From request to closure, we know we are dealing with people who have lives, families, and other priorities.