
communication, being human & tactical mediation advice
the Prism Perspective
Arbitration vs. Mediation
When managing workers’ compensation claims, you’ve likely heard about both mediation and arbitration—two Alternative Dispute Resolution (ADR) methods. But what exactly sets them apart? Understanding the differences can transform how your organization approaches claims management.
People First: Spotlighting Monika’s New Business
Monika’s hope with Marie Madeleine is to “bring all glory to God.” She believes everyone’s faith journey looks different, but when the time comes to deepen your faith, she hopes that Marie Madeleine can be there to help you find the tools and gifts for eery occasion to assist in deepening your faith.
Dress Code: No Suits.
We dress a little more casually—on purpose. It’s a small choice with a big impact: one that helps us build trust and show empathy in moments when people need it most.
Creating Space for Closure: How Our Office Enhances Workers’ Comp Mediation
Choosing a venue like this isn’t just about convenience; it’s a strategic decision. Our office doesn’t just host mediations, it actively facilitates closure.
How to Make the World Feel Smaller
There are so many ways to engage with the world and the people around me all the time, and yet I usually just keep my head down and avoid eye contact. Maybe everyone is a stranger until you say hello and find out they’re not so strange after all.
How to Win A Facebook War
Sometimes in a mediation, we’re asked, “Whose side are you on?!” The answer is: neither, we stand with all. A “win” in mediation is all parties choosing to move forward. Period.
How to Know If A Claim Is “Ready” for Mediation
After 6,000+ mediations and 25+ years in the workers’ comp field, we’ve compiled the following list of criteria that cases which are ripe for mediation meet.
Choosing Tomorrow
Choosing one’s “tomorrow” is at the heart of our mediation philosophy. While what we do can seem very legal and dry, the truth is, we see our role as workers’ comp mediators as much more than facilitators of the legal process.
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