communication, being human & tactical mediation advice

the Prism Perspective

Arbitration vs. Mediation

When managing workers’ compensation claims, you’ve likely heard about both mediation and arbitration—two Alternative Dispute Resolution (ADR) methods. But what exactly sets them apart? Understanding the differences can transform how your organization approaches claims management.

Read More
Emily Steele Emily Steele

People First: Spotlighting Monika’s New Business

Monika’s hope with Marie Madeleine is to “bring all glory to God.” She believes everyone’s faith journey looks different, but when the time comes to deepen your faith, she hopes that Marie Madeleine can be there to help you find the tools and gifts for eery occasion to assist in deepening your faith.

Read More

Dress Code: No Suits.

We dress a little more casually—on purpose. It’s a small choice with a big impact: one that helps us build trust and show empathy in moments when people need it most.

Read More
Emily Steele Emily Steele

How to Make the World Feel Smaller

There are so many ways to engage with the world and the people around me all the time, and yet I usually just keep my head down and avoid eye contact. Maybe everyone is a stranger until you say hello and find out they’re not so strange after all.

Read More

How to Win A Facebook War

Sometimes in a mediation, we’re asked, “Whose side are you on?!” The answer is: neither, we stand with all. A “win” in mediation is all parties choosing to move forward. Period.

Read More

Choosing Tomorrow

Choosing one’s “tomorrow” is at the heart of our mediation philosophy. While what we do can seem very legal and dry, the truth is, we see our role as workers’ comp mediators as much more than facilitators of the legal process.

Read More

Subscribe

Get our blogs delivered straight to your inbox once a month!