This is what it looks like to begin with the end in mind and how keeping people’s humanity at the center of claims management leads to better outcomes for all involved.

There’s no way to discover something new if we aren’t brave enough to question the status quo and consider letting go of the old. After so long in the water, we no longer know it’s water.

All day long our attention is divided, and in the type of work we do— helping people find clarity in the midst of confusion and make big decisions to move forward in their lives— this distractability could be costing us.

New Zealand native and Baton Rouge-resident, Lizzie Roussel, travels to Paris for the 2024 Summer Olympics & Prism Group is proud to know her and be part of her journey!

Hear about one of our Culture Team Member, Monika's, recent pilgrimage to Medjugorje!

Best wishes to our lead scheduler, Jerrie Landry, as she retires in July 2024!

At Prism, we believe it is understanding one’s power of choice that sets the foundation for our 90% closure rate.

What brings you peace? We polled the Prism team and this is what Jerrie and Monika have to say.