communication, being human & tactical mediation advice
the Prism Perspective
11 Signs It’s Time to Mediate
Instead of thinking about mediation as “late” or “early,” it is more useful to think in terms of claim triggers — events and conditions that signal the file is ready for structured resolution discussions.
Team Spotlight: Meet Connie
Read on to learn some fun facts about our resident treat queen & organizer extraordinaire, Connie!
4 Common Misunderstandings About Workers’ Comp Mediation
Mediation is not a last-ditch tactic. It is not a soft option. It is not interchangeable with an internal meeting. And when you look at total claim cost, it is rarely “expensive.”
How Addressing Psychosocial Risk Factors Through Mediation Helps Reduce Claims Costs for Employers
sychosocial risk factors aren’t minor details — they’re serious contributors to prolonged disability and slow return to work. For employers, and risk managers, mediation isn’t just a dispute resolution tool. It’s a strategic advantage.
Why Flat-Rate Billing Makes Sense in Workers’ Compensation Claims
Flat-rate mediation isn’t more expensive. It’s smarter. When you compare the total cost and value against hourly tools that never bring closure, the flat pricing model proves its worth not just in transparency, but in results.